Flower BPM Templates

Business Process Templates BPMN

Flower business process examples and bpm templates are designed to help you kickstart and run simple BPMN workflows intuitively. Our large library of business process examples is designed to simplify work.
Release and Deployment Management

The Release and Deployment Management Process is part of the ITIL Service Transition Index. It is to plan, schedule and control the movement of releases to test and live environments. The primary goal of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released.

Post Sales Process

A post-sales process is a series of Jira tasks that you perform after your customer buys a product or service from you. You’ve gone through all kinds of hoops to make someone buy your product. Now that the deal has been closed, does it mean that it’s over? The answer is no. There are several different steps you need to follow to provide a great experience and to make sure you keep your new client happy with the service.

Vehicle Entry Pass Request

Every major company provides a parking space for its employees and guests. To be able to park here for free, you need a parking permit. Issuing a parking permit is a recurring process in a company and is predestined to be automated.

New Supplier Evaluation

ITIL, or the Information Technology Infrastructure Library, is a set of best practices for IT Service Management. The Evaluation and Selection of New Suppliers is a sub-process of the Supplier Management process and a part of the ITIL Serrvice Design Index.&#xA0;<br/> <br/> The process is a systematic and thorough approach to evaluating and selecting new suppliers. By following this process, organizations can ensure that they are working with the most qualified and reliable suppliers, which can lead to improved IT service management and overall business success.

Organisation of Change Management

The purpose of the OCM practice is to ensure that organizational changes are implemented smoothly and successfully. That lasting benefits are achieved by managing the human aspects of the changes. OCM is a practice that serves the continually emerging wish and needs for organizational growth, improvement, and evolution.

Service Validation and Testing

The objective of Service Validation and Testing is to ensure that deployed releases and the resulting services meet customer expectations. It is part of the ITIL Service Transition Index.

Customer On-boarding

The customer onboarding process is probably the most important stage of the customer lifecycle. While it comes right at the start of their journey, it sets the tone for their whole relationship with your product and company.

Transition Planing and Support

Transition Planning and Support is a process that involves planning and coordinating the transition of new or modified IT services from the development phase to the live production environment. This process is important for ensuring that the transition is smooth and efficient, and that any disruptions to the IT services are minimized.

Change Evaluation

ITIL Change Evaluation aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.

Change Management

Change Management aims to control the lifecycle of all Changes. The primary objective of of this process is to enable beneficial Changes to be made, with minimum disruption to IT services.

Release Setup

Release Management is the central responsible body for the implementation of Changes to the IT Infrastructure, so that these are carried out in an effective, secure and verifiable manner. Their tasks include planning, monitoring and implementation of respective Rollouts or Rollins in co-ordination with Change Management.

Sign Up Saas Customer

The SaaS sign-up flow is the process that consists of the collection of necessary data from customers, setting them apart in your user base, authenticating the user’s identity, and then assigning the roles. It equips the users to personalize their profile as per their choice and be a part of a community.

Evaluate Warranty Claim and Shop Finding Report commercially

Evaluating a warranty claim and shop finding report is a process that involves reviewing the details of a claim and determining whether it is valid and eligible for coverage under the terms of the warranty.

Incident Management

Incident management is the process to restore service quality in information technology. Service quality can be changed by a number of factors, and management of these incidents requires a standardized response. This is a critical part of any ITIL or information technology infrastructure library.

ITIL Index

At the top level, ITIL is organized around the &quot;ITIL Service Lifecycle&quot;, and each of the five service lifecycle stages consists of several processes. The idea is that service providers check, regularly, if their services are delivered according to expectations, and take corrective action if necessary. For Flower we collected, implemented, and tested most of the ITIL sub-processes with a focus on automation.

ITIL Service Design Index

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. ITIL Service Transition is one of five core disciplines within the ITIL framework and focuses on the planning and coordination of the transition of IT services from development or maintenance to production.<br/> <br/> ITIL Service Design is a process that coordinates the design and development of new or changed IT services. The process includes several important components that ensure the service meets the needs of the business and is delivered effectively.

ITIL Service Transition Index

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. ITIL Service Operation is one of five core disciplines within the ITIL framework and focuses on the delivery and support of IT services.<br/> ITIL Service Transition is the process of moving new or changed IT services into production. This process is crucial for ensuring that new or changed services are delivered effectively and that they meet the needs of the business.

ITIL Service Operation Index

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. ITIL Service Operation is one of five core disciplines within the ITIL framework and focuses on the delivery and support of IT services.<br/> <br/> ITIL Service Operation is the process of delivering and maintaining IT services to meet the needs of the business. This process includes several important components that ensure that the IT service is delivered effectively and that any issues are identified and resolved quickly.

ITIL Continual Service Improvement Index

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. ITIL Service Operation is one of five core disciplines within the ITIL framework and focuses on the delivery and support of IT services.<br/> <br/> ITIL Continual Service Improvement (CSI) is a process that ensures that IT services are continually evaluated and improved to meet the needs of the business. The process is designed to identify areas for improvement and implement changes to increase efficiency, effectiveness and customer satisfaction.

Consideration of the role assignment

Note: This is a sub-process and only functional when integrated into the main process &quot;Assignment of roles&quot;.<br/> <br/> Assignment of roles takes place in every HR department and is one crucial process. It aims at assigning employees of an organisation unit to specific roles. This is followed by an evaluation process which ensures the correct assignment.

Employee Travel Reimbursement Request

Business trips are quite common these days. In most of the times the employee has to pay the expenses and will get the money back. That sounds quite easy but can be a very complex and time consuming process. So why not simply automate it? The integrated form will collect all necessary data and then automatically transfer the money back to the employee.

Conference Room Request

Conference rooms are requested on a daily basis in basically every company. There can be a lot of necessary information when it comes to specific conference room needs like special room equipment. To automate this process and in doing so save valuable time ressources simply use the form integrated in this process.

Appointment Request

Appointments are requested on a daily basis in basically every company. There can be a lot of necessary information when it comes to specific appointment needs like special room equipment. To automate this process and in doing so save valuable time ressources simply use the form integrated in this process.

360 Degree Feedback

In every company that wants to employ successful people, feedback is one crucial step to optimize working environment and working standards. 360 degree feedback is a special type of giving feedback which contains many parties being asked about one specific employee. This information will be collected by a form integrated in the process.

Check warranty obligations

This process represents the tracking and scope of the warranty obligations of one&#39;s own company and that of a supplier. In detail, the responsibility, name, type and any other information from suppliers and their own company is recorded

Assignment of roles

Assignment of roles takes place in every HR department and is one crucial process. Authorization roles (and profiles) are attached to positions, employees, or organizational units in the organization structure. The end user gains the access rights based on the assignment to the position in the HR organization. The process aims at assigning employees of an organisation unit to specific roles. This is followed by an evaluation process which ensures the correct assignment.

Assign employees of an organisation unit to roles

Note: This is a sub-process and only functional when integrated into the main process &quot;Assignment of roles&quot;.<br/> <br/> Assignment of roles takes place in every HR department and is one crucial process. It aims at assigning employees of an organisation unit to specific roles. This is followed by an evaluation process which ensures the correct assignment.

Answering Technical Request

Technical analysis, consulting and solution finding for technical questions, problems or complaints of the customer.<br/> Such technical requests include:<br/> - repair or maintenance problems of the products,<br/> - requests for equipment (including tools or test benches) or<br/> - Inquiries regarding malfunction of systems / devices.<br/> <br/> It may be possible to offer a Technical Service 24 hours / 7 days for certain products (technical hotline).

Process Controlling

ITIL Process Controlling is the process of monitoring, measuring, and reporting on the performance of IT services and processes to ensure that they align with established goals and objectives. IThe goal of ITIL Process Controlling is to ensure that IT services are delivered in a consistent, efficient, and effective manner, and that they meet the needs of the business and its customers.

IT Budgeting

ITIL (Information Technology Infrastructure Library) is a framework that helps organizations manage their IT services in a structured and efficient way. One important aspect of ITIL is IT budgeting, which involves planning and managing the financial resources needed to support IT services.<br/> <br/> IT Budgeting is a critical process for any organization that relies on technology to support its operations.

Incident Troubleshooting

Incident troubleshooting is a process within the ITIL (Information Technology Infrastructure Library) framework that involves identifying and resolving issues that occur with IT systems and services. This process is critical for ensuring that IT systems are functioning properly and that any issues are quickly and effectively addressed.

Incident Monitoring and Escalation

Incident Monitoring and Escalation is a process within the ITIL (Information Technology Infrastructure Library) framework that involves tracking the progress of incidents and escalating them as needed. This process is critical for ensuring that incidents are effectively managed and that appropriate action is taken to resolve them.

Financial Reporting

The ITIL Financial Reporting Process is an essential aspect of managing the financial performance of an IT department.

Change Planning

Change planning is a process within the ITIL (Information Technology Infrastructure Library) framework that involves developing a plan for implementing changes to an organization&#39;s IT systems and services. This process is critical for ensuring that changes are carefully planned and executed, and that the impact of changes is minimized.

Additional Budget Request

Sometimes there may be required a bigger budget than initially estimated. For these cases there has to be made an additional budget request, where a lot of information has to be collected in order to release the budget. This should be made as fast as possible to prevent delays. By automating this process you can save valuable time and human resources as well.