BPMN Templates

Process templates for Flower: every template is a BPMN model that you can open in Flower, adjust, and run in Jira. Each page shows the diagram, explains how the process runs, and offers the BPMN file to download.

Learn Flower

Six small models that teach Flower step by step: a sequence, parallel work, decisions, due dates, automation, and a model as a guide.

Learn Flower#1 Simple Serial User Task FlowThe first steps with Flower: tasks in a row, each one a Jira work item that is assigned by its swimlane.

Learn Flower#2 Parallel User Task FlowThree tasks at the same time: a parallel gateway creates their work items together, and a second one waits until all are resolved.

Learn Flower#3 Approvals & Decision HandlingDecisions in a process: an exclusive gateway reads the data of the work item and chooses the path, with a default path and a loop back.

Learn Flower#4 Set Due Dates with Timer EventsDue dates and escalations: timer events on a task set the due date in Jira and define what happens when the time is up.

Learn Flower#5 Triggering Jira Automation and REST APIsConnect a process to other systems: throw events call a REST endpoint or a rule of Jira Automation.

Learn Flower#6 Manual AutomationA model as a guide: for diagrams that no engine can run, Flower creates all work items at once and people follow the diagram.

Human Resources

Processes around the people of a company: onboarding, offboarding, leave, and travel expenses.

Human ResourcesEmployee OnboardingFrom the signed contract to the review after 90 days: HR, IT, facilities, and the manager prepare the first day in parallel.

Human ResourcesEmployee OffboardingA clean exit: exit interview, hand-over, and the removal of all access rights on the last working day.

Human ResourcesLeave RequestAn employee requests leave, the manager decides, and HR records it. A rejected request goes back to the employee.

Human ResourcesEmployee Travel Reimbursement RequestExpenses after a business trip: the employee submits the receipts, the manager approves, and finance checks and pays.

Finance and Purchasing

Requests and invoices with approvals that depend on the amount.

Finance and PurchasingPurchase RequestA purchase with approval by value: the budget owner approves every request, finance approves the high-value ones as well.

Finance and PurchasingInvoice ApprovalAn incoming invoice is checked, approved by the budget owner or the CFO depending on the amount, and paid.

IT Service Management

Incidents and changes along ITIL, with separate paths for major incidents and significant changes.

IT Service ManagementIncident ManagementFrom the report to the closed incident, with a separate path for major incidents that involves 2nd level support and the incident manager.

IT Service ManagementChange ManagementAn ITIL change from request to review: the change manager assesses it, significant changes go to the CAB, then build, deploy, and close.

Sales and Customer Service

Processes with the customer: from the first weeks of a new customer to the answer to a complaint.

Sales and Customer ServiceCustomer On-boardingA new customer from sign-up to the first weeks: welcome, set-up, product tour, and follow-up, across three teams.

Sales and Customer ServiceCustomer ComplaintA complaint from the first contact to the answer, with a step that removes the cause so that the complaint does not come back.