Trial & Installation
Trial, Installation, Pricing, Licensing, and Renewals
Trial & Installation
Can I trial Flower for free before purchasing it?
Yes. You can trial Flower for Jira Cloud and Jira Data Center for 30 days. The trial includes the full functionality of the app. A Jira administrator starts the trial: use the Try it free button on the Atlassian Marketplace listing .
Cloud
If your Jira site is billed monthly, the trial converts into a paid subscription when it ends, and the cost of Flower appears on your next bill. To avoid this, unsubscribe from Flower under Settings > Apps > Manage apps on or before the last day of the trial.
Data Center
When the trial ends, Flower stops working and users see an unlicensed page. You can extend the evaluation license.
Atlassian no longer sells Data Center to new customers, see the next question.
Can I still buy Flower for Data Center?
Atlassian is ending Data Center. These dates apply to Marketplace apps for Data Center, including Flower:
- Since 30 March 2026: New customers can no longer buy Data Center subscriptions or Marketplace apps for Data Center.
- Until 30 March 2028: Existing Data Center customers can still buy Marketplace apps for Data Center and expand their licenses.
- Until 28 March 2029: Existing Data Center customers can renew licenses. Renewals end on 28 March 2029.
- 28 March 2029: Data Center and the licenses of Marketplace apps for Data Center expire, and the products become read-only. Atlassian offers extended maintenance only by exception.
An existing customer is an organization that has paid for Data Center before 30 March 2026. Read more on Atlassian’s page Data Center End of Life .
Flower for Jira Cloud has no such restrictions.
How do I install Flower?
A Jira administrator installs Flower from the Atlassian Marketplace.
Cloud
Open the Marketplace listing , select Try it free, choose your Jira site, and confirm. You find the installed app under Settings > Apps > Manage apps.
Data Center
In Jira, go to Administration > Manage apps, select Find new apps, search for Flower, and install it. Flower for Data Center requires Jira 11.x and Java 21.
See Atlassian’s guide Installing apps . Then continue with Setup Flower.
How do I extend my Flower trial?
Cloud
To extend a Cloud evaluation of Flower, contact the Atlassian Customer Advocate team via the Atlassian pricing, billing and licensing form . Atlassian may ask us to approve the new end date. You can also contact our support, and we will confirm it.
Data Center
Start a new trial with the Try it free button on the Marketplace listing, or log in to My Atlassian and generate a new trial license. You can extend a Data Center trial up to five times.
Why am I receiving the ‘You have reached the maximum number of Flower for Jira trial licenses’ message?
Atlassian allows you to extend the trial of a Data Center app up to five times, so that you can trial it for up to six months in total.
If you see this message, you have used all trials for Flower and need a commercial license to continue. Atlassian sells Data Center licenses only to existing customers, see Can I still buy Flower for Data Center?
What’s the difference between the trial and paid versions of Flower?
There is no difference. Your teams can try out the full capabilities of Flower to see if it is the right tool for you.
Pricing & Licensing
Which license do I choose when purchasing Flower?
When purchasing Flower, you must buy a license that matches your highest Jira application tier.
For example, if you have a 500-user Jira Software license and a 100-agent Jira Service Management license, you need a 500-user Flower license.
This is a requirement of the Atlassian Marketplace and applies to Cloud and Data Center. For more information, see the Atlassian Marketplace licensing page .
Can I purchase Flower for a subset of users?
When you buy any Jira app license, it must match your highest Jira application tier. This is a requirement of the Atlassian Marketplace and applies to Cloud and Data Center.
For example, if you have a 500-user Jira Software license and a 20-agent Jira Service Management license, your Jira apps must be at the 500-user level.
Atlassian handles all licensing for Marketplace vendors, so we can focus on providing quality software and supporting our customers. For this reason, we cannot restrict a license to specific user groups of a Jira instance.
How does pricing of Flower work?
Cloud
You find the price of Flower for Jira Cloud on the pricing tab of our Marketplace listing . It depends on your user tier.
Flower for Cloud is sold as a monthly or annual subscription. The billing cycle of the app follows the billing cycle of your Jira site. You get support and automatic updates as long as your subscription is active.
Data Center
Existing Data Center customers find the price on the pricing tab for Data Center .
Flower for Data Center is sold as an annual subscription. You get support and version updates as long as your subscription is active. Note the dates in Can I still buy Flower for Data Center?
How is annual Cloud pricing calculated?
Annual Cloud pricing is calculated on a tiered basis, like the monthly price per user.
Flower is free if your Jira Cloud site has 10 users or fewer. With more than 10 users, you pay a per-user amount that depends on your user tier.
Annual Cloud licenses cost less over 12 months than monthly pricing, because you pay for 10 months instead of 12. To use annual billing for Flower, your Jira site must be billed annually as well.
Where can I get a quote for a Flower license?
Atlassian handles quotes for Marketplace apps. Ask for a quote through the Marketplace listing or contact Atlassian’s pricing and billing team . Choose the right hosting option, Cloud or Data Center.
Where do I get license keys for my new Flower license?
Cloud
You do not need a license key. Atlassian renews, extends, or upgrades Cloud apps after it receives your payment.
Data Center
License keys are available at my.atlassian.com once Atlassian has received your payment.
Do you offer academic, community, or open-source licenses for Flower?
Cloud
If your Jira Cloud site has an academic or community license, the discount also applies to Marketplace apps such as Flower: 50% for academic and 75% for community licenses. Request the license for your site from Atlassian.
Data Center
Existing Data Center customers get academic licenses at a 50% discount if they have an academic license for their Atlassian product, and community subscriptions at a 75% discount. Open-source licenses are not available for Data Center apps. Note the dates in Can I still buy Flower for Data Center?
Why am I seeing a ‘No Valid License Installed’ message?
When you load Flower, a message tells you that your instance is not licensed:
No valid license for Flower is installed in your Jira instance. Your previous license has expired.
Existing Data Center customers can renew the license, see the next question. If you need more time to evaluate Flower, you can start a new trial with the Try it free button on the Marketplace listing. You can extend a Data Center trial up to five times.
Please let us know if we can assist you further, or if you would like us to put you in touch with a solution partner.
My license has expired. How do I purchase a new license?
Atlassian handles all purchases of Marketplace apps. Contact Atlassian’s pricing and billing team or order through the Marketplace listing.
For Data Center, renewals are possible until 28 March 2029, and only for existing customers, see Can I still buy Flower for Data Center?
What is the Flower End User License Agreement?
You find the Flower End User License Agreement here.
Renewals & Upgrades
I’ve upgraded my Jira license tier. How does pricing work for upgrading my Flower license?
Cloud
The tier of Flower follows the user tier of your Jira site.
Data Center
Existing customers can upgrade the Flower tier to match their Jira tier until 30 March 2028. Contact Atlassian’s pricing and billing team .
Atlassian calculates the upgrade price from the number of user tiers you upgrade, plus the pro-rated amount for the remaining time of your existing license.
How do I upgrade to the latest release of Flower so I have access to new features?
Cloud
We continuously push new features and improvements to our Cloud customers. You do not need to do anything.
Data Center
A Jira administrator can upgrade to the latest version of Flower like this:
- Log in to Jira as a user with administrator permissions.
- Open Administration > Manage apps.
- Choose Action required from the drop-down menu.
- Locate Flower.
- Click Update. Jira downloads and applies the latest version of the app. When it is finished, a success message appears.
Flower for Data Center requires Jira 11.x and Java 21, see Setup Flower.