ITIL Change Evaluation aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.

Use the process template as it is or adjust and extend to your individual needs.

Change Evaluation aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.

Change Evaluation prior to Planning
To assess a proposed major Change before authorizing the Change planning phase.

Change Evaluation prior to Build
To assess a proposed major Change before authorizing the Change build phase.

Change Evaluation prior to Deployment
To assess a proposed major Change before authorizing the Change deployment phase.

Change Evaluation after Deployment
To assess a major Change after it has been implemented, to verify if the Change has met its objectives and to identify any lessons to be learned.

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