Change Evaluation
Change Evaluation
ITIL Change Evaluation aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.
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Change Evaluation aims to assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.
Change Evaluation prior to Planning
To assess a proposed major Change before authorizing the Change planning phase.
Change Evaluation prior to Build
To assess a proposed major Change before authorizing the Change build phase.
Change Evaluation prior to Deployment
To assess a proposed major Change before authorizing the Change deployment phase.
Change Evaluation after Deployment
To assess a major Change after it has been implemented, to verify if the Change has met its objectives and to identify any lessons to be learned.
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