Use the process template as it is or adjust and extend to your individual needs.

As the central entity, Release Management is responsible for implementing changes in the IT infrastructure so that they are carried out effectively, securely and comprehensibly. His responsibilities include planning, monitoring and conducting rollouts. Process Owner is the Release Manager, who oversees the execution of changes in the IT infrastructure.

Participating roles in a release are the Application Manager as the supervisor of the applications and the Infrastructure Manager with the support of the infrastructure components. The Test Manager ensures impartiality for a high quality of the process results.

Important KPIs can be documented in a release. For example: The number of releases, the lead time of a release, and the number of rejections in a release. Finally, a Zapier integration can be used to create a log document of the release.