1. Configuration of Boundary Events
If you would like to integrate Escalation Boundary Events, Cancel Boundary Events or Error Boundary Events you have to follow these steps:
Step 1 - Select "Jira Settings"
Then select the "issue"-Tab
Step 2 - Add Resolutions
2.1 - Select "Resolutions" in the "Issue Attributes"-menu
2.2 - Add a Resolution by typing in a name and description and clicking "add" (E.g. Resolution for Escalation Boundary Event can be named "Escalation")
Step 3 - Add a Status to the workflow
3.1 - Select "Workflows" in the "Workflows"-menu
3.2 - Select the workflow you want to add the resolution to and click "edit"
3.3 - Add a status by clicking "Add status", choose possible transitions to this status and move it by drag & drop
Step 4 - Add a Resolution to the Status by using a Post Function
4.1 - Click on the transition of the status you want to add a Post Function to
4.2 - Then select "Post Functions" in the "Options"-menu
4.3 - Add a Post Function by clicking "Add post function"
4.5 - Then change the "issue field"-type to "Resolution" and click "add"
Step 5 - Assign Resolution to Boundary Event in the Process Modeller
5.1 - Change to the Process Modeller and select the process you want to add the resolution to
5.2 - Select the Boundary Event you want to add the resolution to
5.3 - Select the "Flower"-tab in the detail section and select the Resolution to trigger the Boundary Event